Returns If for some reason you are unhappy with your purchase, please follow the steps below Retain the unused portion of what you purchased. Contact us at SALES@bigtreeorganic.com or 209-669-3678 letting us know why your product was not to your liking. We may ask you to return the unused almonds to us, at our expense. We will be happy to send you new product or if nothing else, refund your money.